INFS3604 Business Process Management
Business Process Management
Hello, dear friend, you can consult us at any time if you have any questions, add WeChat: THEend8_
Information Systems and Technology Management
INFS3604 Business Process Management
Week 2 - Essential Process Modelling
Today’s Agenda
1. Housekeeping
2. Kahoot Activity
3. Assignment Advice
4. Pharmak Case Study Modelling
Class Ambassadors
▪Volunteering initiative – something to add to your
resume
▪The CA will meet with the Facilitator in weeks 3 and 7 in
class
▪ This week: Each table/group to select a Class Ambassador
▪ Talk with each other and share concerns
▪Class ambassadors meet with the Facilitator
▪ It is not only about the Class Ambassador;
▪Concerns, ideas, etc. will be shared and discussed
▪ This is our way to get your instant feedback on the course ☺
Sustainability
▪ We invite you to join an exciting initiative investigating sustainability
within our university.
▪ By contributing, you'll gain valuable research experience, enhance
your understanding of sustainability practices, and help drive
positive change within our academic community.
▪ Students who actively participate in the initiative (with at least five
contributions per term and a reflective conclusion in week 10) will
receive +2 bonus marks added to their final grade. Contributions
include posting in the Teams channel or engaging with others'
posts.
Teams Channels
Housekeeping
Sustainability
▪ Each class has a class Channel in the Course Teams Site
▪ Students who contribute (5 posts in 5 different weeks) AND a reflective
conclusion in week 10) will receive TWO bonus marks (+2)
▪ To be eligible for the bonus marks, you must post your comments o the
weekly topic between Monday-Sunday. i.e. in week 4, you cannot
comment on week 3 topic
Today’s Agenda
1. Housekeeping
2. Kahoot Activity (Recap of Week 1 & Briefing of Week 2)
3. Assignment Advice
4. Pharmak Case Study Modelling
Kahoot
Visit Kahoot.it
Today’s Agenda
1. Housekeeping
2. Kahoot Activity
3. Assignment Advice
4. Pharmak Case Study Modelling
Today’s Agenda
1. Housekeeping
2. Kahoot Activity
3. Assignment case study
4. Pharmak Case Study Modelling
One more guideline…
Start modeling with one single “white-box” pool
• Initially, put the events and tasks in only one pool – the pool of the party who is running
the process
• Leave all other pools “black-boxed”
• Once you have modeled this way, and once the process diagram inside the white-box
pool is complete, you can model the details (events and tasks) in the other pools if that is
useful.
• In this course we will only model processes with one single white-box pool – all other
pools are black-box
15
BPMN Poster
Pharmak – As-is Process Model
▪ Describe a collaboration diagram.
▪ How many entities are included in the Pharmak case study? What are they?
▪ Should we draw a collaboration diagram for the Pharmak as-is process?
▪ How do we represent an entity in a BPMN process model? (Each entity is represented by a pool.)
▪ Discuss the difference between a white box approach and a black box approach when developing
collaboration diagrams.
▪ Mention the standards in terms of the interaction between entities (pools) in collaboration
diagrams.