Business Process Management ISYS90081
Business Process Management
Hello, dear friend, you can consult us at any time if you have any questions, add WeChat: THEend8_
Business Process Management
ISYS90081
Copyright 2020, The University of Melbourne Page 2 of 2
QUESTIONS
1. A large bank hired you to review and update their process architecture. The project will
focus only and exclusively on the process identification phase of the BPM lifecycle.
Describe in detail what you would do from day-1 of the project till the delivery of the
process architecture artifact. (8 points)
2. A large manufacturer hired you as a process analyst. In a BPM project, after producing
the as-is process model of a core process, you performed some initial quantitative
analysis and found that the cycle time efficiency of the process was very low. Describe
in detail what you would do to identify the causes of the low cycle time efficiency. Clearly
mention what BPM methods or technology you would use. (7 points)
3. You were hired by a large company to discover, analyse, and improve one of their core
processes. The company has information systems that collect process execution data
in the form of event logs and monitor in real-time the process executions. The company
also has process documentation, and the process owner told you that you can set up
workshops with process participants to discuss how the process is executed. What
would you do to produce the required process model(s)? Your answer should focus only
on process discovery, however, you should consider that you are discovering the process
model(s) to then perform analysis and improvement. (9 points)