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COMM1100 Business Decision Making
Employee and Supplier Relations Decisions
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10
Decision
Making in
Markets
The Goals of
Business
Decisions
Customer
Relations
Decisions
Employee &
Supplier
Relations
Decisions
Flexibility
Week
Decision
Interactions
with
Government
and Societal
Goals
Stakeholder
Decisions
Regarding
Managers
Complexity in
Business
Decision
Making
11
Introduction
to Business
Decision
Making
11
AS
SE
SS
M
EN
TS
COMM1100 Business Decision Making
Quiz 1:
10%
Case study
analysis: 20%
Final
exam 50%
Quiz 2:
10%
2 4 8
Decisions Related to Stakeholders
10
Decision Making Processes
5
Foundations of Business Decisions
Competitor
Relations
Decisions
6 7 931
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
Participation:
10% (in total)
• Last week we examined business decisions in
relationship to customers
• We learned about:
• Price Discrimination
• Intellectual Property Law
• Customers as Stakeholders
• We integrated these sources of knowledge in the
context of AIDS in Africa
What you have learned last week
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What is an employee?
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Defining an Employee and Supplier
Employee
&
Supplier
A seller of goods or services
Employee Supplier
Two distinct
contractual relationships
Employee Supplier
Two groups of stakeholders with
(sometimes) overlapping interests
Microeconomics Law Corporate Responsibility
Case study:
UberEats
• In December 2020, Uber settled with a former Uber Eats delivery driver
in advance of a high-stakes court ruling that would decide whether the
driver was an “employee” or “independent contractor” ("delivery partner")
Uber Eats Case
This Photo by Unknown Author is licensed under CC BY
If you were the
management of Uber, what
would you label them as?
If you were the management of Uber, what
would you label them as?
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The Gig Economy
Gig economy – individuals being hired for a specific
task, rather than being employed longer term (with the
associated benefits) for exactly the same task
• Workers are exposed to economic risk and uncertainty
• Workers lack social welfare structures associated with
employment, e.g. pensions, holiday entitlements and
healthcare
Management of human ‘resources’:
an ethical problem between rights and duties
• The term ‘human resource management’ and its implications
have been a subject of intense debate in business ethics
• Humans treated as important and costly resource
• Consequently, employees are subject to a strict managerial
rationale of minimising costs and maximising the efficiency of
the ‘resource’
Rhetoric and reality
Based on Legge (1998)
Rhetoric Reality
‘New working patterns’ Part-time instead of full-time jobs
‘Flexibility’ Management can do what it wants
‘Empowerment’ Making someone else take the risk and responsibility
‘Training and development’ Manipulation
‘Recognizing the contribution of the
individual’