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MGTS1301 Introduction to Management
School of Business
EXAMINATION
Semester Two Final Examinations, 2018
MGTS1301 Introduction to Management
This paper is for St Lucia Campus students.
Examination Duration: 120 minutes
Reading Time: 10 minutes
Exam Conditions:
This is a Central Examination
This is a Closed Book Examination - specified materials permitted
During reading time - write only on the rough paper provided
This examination paper will be released to the Library
Materials Permitted In The Exam Venue:
(No electronic aids are permitted e.g. laptops, phones)
An unmarked Bilingual dictionary is permitted
Materials To Be Supplied To Students:
1 x 14-Page Answer Booklet
Instructions To Students:
Additional exam materials (eg. answer booklets, rough paper) will be
provided upon request.
The exam has two parts.
Part A has 3 questions and students must answer all 3 questions.
Part B has 2 questions and students must answer both of these questions.
The exam is marked out of 50 marks and is weighted at 50% of the final mark
for the course.
Semester Two Final Examinations, MGTS1301 Introduction to Management
PART A
Please answer the following THREE (3) questions. Start each question on a new
page. Be sure to provide detailed answers for each question that incorporate
appropriate course theory. You may use diagrams in your answers. Each question
is worth 10 marks. In total, this section is worth 30% of your final grade.
Question 1. Leadership
Management scholars distinguish between management and leadership.
Use leadership theory to explain the difference between management and
leadership including the sources of power that underpin them. Use examples to
justify your answer. (10 marks)
Question 2. Innovation and Change
According to Lewin, the process of change management involves three phases:
Unfreezing, changing and freezing.
Describe each of these phases. Use examples to justify your answer. (10 marks)
Question 3. Managing in the Global Environment
You are a manager at an Australian beverage company and plan to expand into China
using one of the four strategies for international operations (i.e. globalisation,
transnational, multi-domestic and export). Your company currently sells freshly made
juices through a chain of juice bars, as well as pre-packaged juices through
supermarkets.
Select, describe and justify the strategy for international operations that you
believe your company should adopt. Be sure to describe the other strategies for
international operations and justify why you believe they are less appropriate. (10
marks)
Semester Two Final Examinations, MGTS1301 Introduction to Management
Page 3 of 5
PART B
Read the Nespresso case study and answer the following TWO (2) questions. Start
each question on a new page. Be sure to provide detailed answers for each
question that incorporate appropriate course theory.
Each question is worth 10 marks. In total, this section is worth 20% of your final
grade.